UPS Access Point

VBC is a UPS Access Point location serving as a convenient and efficient UPS parcel delivery and retrieval location. You can also drop off labelled and prepaid UPS Returns® parcels at our store.

If you have received a missed delivery InfoNotice slip, your parcel will be delivered to our UPS Access Point location the following UPS delivery day.

You can track the status of your package using the original tracking number OR the number under the barcode on your InfoNotice slip. Track your package here.

You must present a recognized form of photo ID to collect your parcel. Packages are held at our UPS Access Point location for seven (7) calendar days.

You can drop off any package with a UPS prepaid label at our UPS Access Point™ location. Depending on what time of day you drop off your package, it will be safely stored at our UPS Access Point™ location and collected the same or next working day by UPS.

Any package dropped off at our UPS Access Point™ location must not exceed 44 lbs (20 kg) in weight or 31.5 in (80 cm) in length and must already include a UPS prepaid shipping label.

VBC is unable to create or print UPS prepaid shipping labels.

Please contact the original sender for a return label or create your shipping label online at or at the nearest UPS Customer Center.

Shipping materials such as boxes, protective packing, and packing tape are available for purchase at our UPS Access Point™ location.

Contact UPS at 1 (800) 742-5877